The Singapore Immigration & Checkpoints Authority (ICA) has recently introduced the iEnquiry which would be the single destination for applicants to check the status of their application. This online service would cater to all the services offered by the ICA and would be available round the clock.
As of now, there has not been any stop shop when it comes to immigration enquiries. The applicants have to check their application status only through the same application portal. With the iEnquiry in place, the local sponsor or the applicant can check for the status of his application for the immigration facilities by just a click. The applicant does not have to call or email or even stand in queues. This system can be accessed with or without having a SingPass.
However, those with SingPass would be able to access the ICA applications that they have filed or sponsored. Those not holding a SingPass; identity verification would be done with the help of a set of identifiers. These include the date of birth, the Foreign Identification Number and so on. These details are checked on before the application can check the status of his application.
Apart from the above, the iEnquiry also caters other functions such as iCheck and VERIFI. These are online tools which can be used to check the validity of the identity cards as well as the immigration process. These tools could also be accessed from the same portal aiding as an additional convenience for a user.
Above all, this system has been formed for a user to have a hassle free experience. This way the applicants can better manage their time when it comes to checking the status of their application. At the same time, caution is being maintained in the form of SingPass or other identifiers being used which caters to maintaining confidentiality of the application as well as the applicant.