With the things improving further in the Australian skilled migration program and after delinking of provincial nomination schemes from the annual number caps system, migrating Down Under for professionals like Customer Service Manager – 149212 has become quite exciting. Before the removal of annual number caps, it was hard to predict about the selection of profiles by the provincial governments because nobody had an idea about the exact number of slots available with each state.
The Aussie states also encountered a similar problem because they had to rely on the federal number cap system for going ahead with the short listing process, i.e. if the numbers allotted to a specific occupational code had been met for the year, the provinces would have to wait for the next year edition to select the people who fit into their scheme of things perfectly.
The changes in the selection system of Australian SkillSelect were announced in March 2014. Taking advantage of the new inclusions in the SkillSelect framework, the SA authorities added a few more deemed critically important trades like Customer Service Manager In South Australia Immigration scheme. The authorities will now be able to short list more and more people as per their requirements.
A professional specializing as Customer Service Manager – 149212 specializes in planning, monitoring, supervising and revising client servicing policies
and try to define and establish policies for sustaining a healthy client and company interaction and relations. A typical list of obligations of these professional include carrying out all or some of the listed tasks
- Innovating, preparing and revising policies, schemes and processes linked with maintaining client relationships in terms of goods and services supplied
- Making sure that optimum functional effectiveness is maintained within a call centre
- Rendering guidelines and inputs to team members and help with hiring of personnel
- Monitoring, controlling, encouraging and preparing workforce rendering client services
- Preparing plans and applying after sales service policies to pursue client satisfaction, making sure that performance of goods and services supplied are as per promised standards and make improvements in services rendered
- Creating a coordination between departments of companies, servicing agencies and clients to determine and respond to aspirations of customer
Educational parameters mandate successful completion of an AQF Associate Degree, Advanced Diploma or Diploma. A minimum relevant exposure of three years can supersede academic accomplishments. In certain cases training on job with or without relevant trade exposure ir deemed mandatory by the authorities.
It is highly recommended that you gain some valuable insights by availing expert South Australia Immigration Services of an expert Aussie visa specialist. These people can provide you all the professional help required to successfully deal with the migration procedures.
To start the migration process, you need to complete certain preliminary phases, i.e. obtain a positive credential assessment advice from the designated evaluation agency, i.e. VETASSESS in your case.
The other more important step that you must negotiate before placing your EOI for SA on SkillSelect is writing an IELTS exam and scoring a minimum of band 7 (although, some of the trade codes in SA skilled migration scheme require only 6 bands, but you should confirm this from your migration adviser). Obtaining a positive credential assessment advice and writing IELTS would help you in scoring critical marks for education, work experience and language skills. To be deemed qualified for South Australia Immigration As Customer Service Manager, it is mandatory for your EOI to score a minimum of 60 marks in profile assessment process.
While creating your EOI on SkillSelect, you need to select SA as a probable route of migrating Down Under.